This page provides you with information about SkyDesk updates/maintenance and issues.

Jun 11st - 22nd, 2018 SkyDesk Mail update schedule and the predictable delay/failure for some features

Jun 8, 2018
Thank you for using SkyDesk service.

 

From Jun. 11st (Mon) to Jun. 22nd (Fri), we will do the consecutive update for SkyDesk Mail every 8:30 p.m. - 9:30 p.m. JST *.
This is for the announced update of Mail (Details are here).
(* End time is estimated time. It might depends on the situation)

 

During this update, including 8:30-9:30 pm JST,  you can use SkyDesk Mail as usual.
However, there is a possibility that you may face some delay for sending/receiving mails and some features, like import/export, are stopped.
In case you face the delay of mails, Please wait for the mail delivered.
In case you face any failure of feature, Please try again after waiting a few minutes.

All mails must be delivered normally and never get lost even if its delayed.
You can use POP/IMAP also without any issue.

 

We are sorry for the inconvenience caused and Thank you for your understanding.